Completed -
The scheduled maintenance has been completed.
Aug 6, 04:00 UTC
Update -
We have completed our testing, and all services are currently operational and running at nominal levels.
Aug 6, 03:58 UTC
Verifying -
The Scheduled maintenance has been successfully completed. Testing is currently underway to validate system stability and performance.
Aug 6, 03:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:00 UTC
Scheduled -
We will be conducting a service maintenance activity on August 6th, 2026, from 02:00 UTC to 04:00 UTC. During this time, there will be up to 15 minutes of disruption for the IdCloud Authentication Out-of-Band Messaging Service API (OOB Enrollment and authentication for mobile apps with protector OATH SDK).
Customer Action:
• No action is required.
Customer Impact:
•The IdCloud Authentication Out-of-Band Messaging Service API will be unavailable during the maintenance window for a maximum duration of 15 minutes.
•The full-service availability and performance will resume at the end of the maintenance window.
We appreciate your understanding and thank you for your patience as we continue to improve your experience.
Need Assistance?
If you have any questions or concerns, please reach out to our Client Services team: https://supportportal.thalesgroup.com/
• United States: 800-545-6608
• International: +1-410-931-7520
Jul 24, 15:07 UTC