All Systems Operational

Uptime over the past 90 days. View historical uptime.
IRM Risk Based Authentication Operational
Risk Management Service API Operational
IFP Risk Based Authentication Operational
Risk-Engine Service API Operational
BehavioSec Service API Operational
IFP Risk Based Authentication Orchestration Service API Operational
IFP Risk Based Authentication Admin Portal Operational
Reporting Operational
OATH Strong Customer Authentication Operational
Auth-Sign Service API Operational
User Enrollment Service API Operational
Out-of-band messaging Service API Operational
OATH Orchestration Service API Operational
OATH Admin Portal Operational
FIDO Strong Customer Authentication Operational
Platform Auth-Sign API (Browser and Native App) Operational
Mobile Auth-Sign API (Mobile SDK) Operational
FIDO Strong Customer Authentication Admin API Operational
KYC Know Your Customer Operational
KYC Orchestration Service API Operational
Additional Services Operational
Support Ticketing System Operational
Support Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

IdCloud Backend Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 02:00 UTC
Scheduled - We will be conducting a backend infrastructure maintenance activity on September 28th, 2026, from 02:00 UTC to 05:00 UTC. During this time, there may be up to 10 minutes of disruption for the CAS (Authentication, Auth-Sign API, Admin portal) services.

Customer Action:

• No action is required.

Customer Impact:

• The IdCloud CAS service may be unavailable for up to 10 minutes.

We appreciate your understanding and thank you for your patience as we continue to improve your experience.

Need Assistance?

If you have any questions or concerns, please reach out to our Client Services team: https://supportportal.thalesgroup.com/

• United States: 800-545-6608
• International: +1-410-931-7520
Sep 16, 09:36 UTC

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

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